1. Introduction
Moana Surf School is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
2.1. Personal Information:
- Name, email address, phone number
- Physical address
- Date of birth
- Emergency contact details
- Health information relevant to participation in our activities
- Payment information
2.2. Non-Personal Information:
- Browser type and version
- Operating system
- Referring website
- Pages visited on our website
- Time and date of visits
- IP address
3. How We Collect Information
3.1. We collect information directly from you when you:
- Make a booking
- Fill out forms on our website
- Subscribe to our newsletter
- Correspond with us via email, phone, or social media
- Complete surveys or provide feedback
3.2. We automatically collect certain information when you visit our website through cookies and similar technologies.
4. Use of Cookies
4.1. Our website uses cookies to enhance your browsing experience and provide personalized features.
4.2. You can set your browser to refuse cookies, but this may limit your ability to use some features of our website.
4.3. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device).
5. How We Use Your Information
We use your information for the following purposes:
5.1. To provide our services and fulfill your bookings 5.2. To communicate with you regarding your bookings or inquiries 5.3. To improve our website and services 5.4. To send promotional emails about new services or special offers (if you have opted in) 5.5. To comply with legal obligations 5.6. To ensure the safety of participants during activities
6. Information Sharing
6.1. We do not sell, trade, or rent your personal information to third parties.
6.2. We may share your information with:
- Service providers who assist us in operating our website and business (e.g., payment processors)
- Insurance providers in case of accidents or incidents
- Government authorities when required by law
6.3. Third-party service providers have access to personal information only to perform specific tasks on our behalf and are obligated to maintain confidentiality.
7. Data Security
7.1. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
7.2. Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Your Rights
You have the right to:
9.1. Access the personal information we hold about you 9.2. Request correction of inaccurate information 9.3. Request deletion of your information (subject to legal requirements) 9.4. Opt out of marketing communications 9.5. Withdraw consent for data processing
10. Children’s Privacy
Our website and services are not intended for children under 18 without parental consent. We do not knowingly collect information from children under 18 without verifiable parental consent.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
12. International Data Transfers
Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws.
13. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website.
14. Contact Information
For questions regarding this Privacy Policy, please contact: Moana Surf School
moanasurfindo@gmail.com +62 821 460 83146